Ivory Embroidered Satin Kaftan 3-piece dress

At Khanboutique, customer satisfaction is our priority.

Returns or refunds are accepted only if:

The product is received in a damaged, defective, or incorrect condition

The request is raised within 48 hours of delivery

To initiate a return or refund, please contact us at info@khanboutique.in or call +91 84484 40312 with your order details and clear images of the issue.

Please note:

• Custom-made or made-on-demand products are not eligible for return or refund unless damaged or incorrect
  
• Products that are used, washed, or altered are not eligible
  
• Sale or discounted items may not be eligible for return
  

Once approved, refunds will be processed to the original payment method within 7–10 business days.

Orders can be cancelled only before they are shipped.

Once an order has been dispatched, it cannot be cancelled.

Custom-made or made-on-demand orders cannot be cancelled once processing has started.

To request a cancellation, contact us immediately at info@khanboutique.in or +91 84484 40312.